📖 Effective product filtering is crucial for enhancing the user experience and helping customers find the products they're looking for quickly. In this article, we'll explore how Boost AI Search & Discovery enables you to filter products using multi-level collections. With this powerful feature, you can organize your products and provide users with seamless filtering options.
What are Multi-level Collections?
Multi-level collections are a hierarchical system for organizing products into different levels of categories. Unlike traditional collections, which are typically flat and single-level, multi-level collections allow for deeper categorization. Each level represents a more specific category, providing users with greater granularity in their search and filtering options. This ensures a more precise and tailored shopping experience.
Here's an example with Tops as the first-level using collection followed by second-level values using tags (Bodysuits, Polos, Tanks & Camis, T-Shirts and Vest):
Setting up Multi-level Collections in Boost AI Search & Discovery
Configuring multi-level collections in Boost AI Search & Discovery is simple. Follow these steps to get started:
Step 1: Access your Boost AI Search & Discovery dashboard from Shopify Admin's Apps.
Step 2: On the top bar menu, hover to Filter > select Manage filter trees from the dropdown menu.
Step 3: Now you should see lists of your filter trees, select by clicking an existing one that you'd like to add a Multi-level Collections filter option to or create a new Custom filter tree by following this article.
Step 4: From the Filter tree's settings page, scroll down to the Filter options section > click + Add filter option.
⚠️ If there is already a Collection type Filter option existing in the Filter tree, it is not possible to create another one. Please proceed by selecting it then start customizing its settings by following the steps below:
Step 5: A pop-up will allow you to set up your existing/new Filter option. Please make sure you select the following to apply Multi-level collections to it:
Option type: Collection
Option display: Multi-level collections
In this example, we apply Multi-level collections to an existing Filter tree.
Step 6: You can start adding your collections from highest to lowest level by clicking Add new collection item (the second and third levels are tag).
Remove an item by clicking the "-" button
You can rearrange your collections along with their children's items by clicking the "⋮" button and holding it to your desired position.
⚠️ The maximum number of levels you can create for your multi-level collections is 3.
Step 7: Fill in other boxes to finish setting up your filter option.
💡 For the last two settings Keep filter option unchanged and Display "All" collection, please kindly visit this article to understand if you need them enabled or not.
Step 8: click Save to confirm adding the new filter option then click Save again to make sure it's published.
And you're set!
If you need any further assistance, we are always ready to help! Please don't hesitate to contact our Customer Support team via [email protected].