📖 Integrating Klaviyo Reviews with Boost AI Search & Discovery allows you to display customer reviews seamlessly across your store, enhancing credibility and boosting conversions. This integration supports multiple Boost features, including filter options, product items, and recommendation carousels, making reviews an integral part of the shopping experience.
About Klaviyo Reviews
App information
Automate review requests with email and SMS flows
Showcase top reviews in emails & on your website Build segments based on star rating & custom questions Reward reviewers with a unique coupon
Import previous product reviews
App details: https://apps.shopify.com/klaviyo-reviews
Integration function
Show your reviews on Boost features, including:
1. Filter options by ratings
2. Instant search widgets
3. Product item on Collection page
4. Product item on Search results page
5. Quick view/Selection pop-up
6. Recommendation (homepage, cartpage, product detail page, collection page) with display type Carousel
7. Sort by option (sort by review rating)
How to integrate Klaviyo Reviews with Boost AI Search & Discovery
⚠️ This feature only works with Boost AI Search & Discovery Turbo version. To find out which version of our app your store's current theme is installed with, please follow this article.
Install Klaviyo Reviews to your Shopify store's apps.
Go to Boost AI Search & Discovery > Integration > Third-party Integration > Select SMS & Email tab.
In the Klaviyo section, click Configure to access integration features.
Toggle the switch to connect Boost with Klaviyo. Once connected, the Reviews Integration feature will become available.
Turn on the toggle in the Reviews Integration section and confirm by selecting OK, integrate now.
⚠️ Please be aware that within each 3rd-party app integration category, only one app can be active at a time. Therefore, if you'd like to integrate another 3rd-party product reviews app, it's recommended to manually toggle OFF this app to avoid any conflict > Select Remove to confirm your action.
💪 In other cases, even without toggling off the integration, when you enable another app within the same category, the previously active app will be automatically disabled after your confirmation.
How to enable Product Ratings on Your Templates
Navigate to: Integration > Shopify Integration.
Select the theme where you want product ratings to appear and click Next.
Click Customize to open the theme editor.
Go to Product Item Settings > Additional Information.
Turn on the checkbox for Show product rating.
Click Save to apply the changes.
⚠️ If the Product Item Settings are unavailable, update your Boost template to the latest version before proceeding. Learn how to manage Boost templates.
If you encounter any issues during the integration process, please don't hesitate to contact our support team for further assistance at [email protected].