⚠️ Data retention policy (effective September 28, 2023)
If you uninstall Boost and do not reinstall or make changes within 60 days, your data will be deleted.
Reinstalling after 60 days requires a fresh setup.
Please consider these impacts before uninstalling. If you have questions or need help, contact Support via live chat.
Theme Revert
Use Theme Revert to automatically remove Boost AI Search & Discovery code from your live theme before you uninstall the app. Running Theme Revert restores your theme’s default code so your storefront layout functions as it did prior to installing Boost.
To run the Theme Revert:
1. From the app's admin, go to Theme > Theme setup.
2. Find your live theme, which the app injected its code into, or any themes that have the app's code and you plan to set them live in the future.
3. Go to Actions and click:
V2
Remove all filters & search features > Select Remove.
V3
Select Remove our app features.
Select all features > Click Next.
4. Delete the app completely.
⚠️ If the "There is an error" notification shows up when you are trying to run the Theme Revert, it means the code needs to be manually removed.
Remove the app's codes manually
Before you uninstall
Check the app’s Help Center to see if any uninstall steps are required.
If you already uninstalled without Theme Revert
If Boost has been removed and we no longer have access to your store, manually remove any remaining Boost code from each theme that still contains it. Follow this instruction on all affected themes.
To uninstall the TURBO app version
When you uninstall our app, any Boost widgets and the core app embed - Boost Core (New), will automatically be removed from the theme where you've added them. Here's what you can expect:
Your theme's OS is 2.0
Instant search widget
When you uninstall the app, the Boost Instant search widget will be automatically removed from your theme, and your theme's original search box and search engine will be restored.
Recommendation widgets
Any recommendation widgets you've added to your theme's Homepage, Product page, Collection page, and Cart page (if any) will be automatically removed from those pages. Please preview your storefront to ensure there are no changes to the layout of these pages.
Collection page with filters
⚠️ With the latest Shopify Integration update, theme reverting on the collection page is now more secure. However, if the original product list from your store is not displaying on the storefront after uninstalling Boost, follow these steps to resolve the issue.
After uninstalling the Boost app, follow the steps to enable your theme's original product grid and collection banner, as you may have hidden it while using our widget.
Go to Shopify Online Store > Themes > Theme Editor of the theme where you have added this widget.
Navigate to the Template section of your Collection page.
Click the eye icon to enable the theme's default Collection banner and Product grid.
Click the Save button to save your settings.
Search page with filters
After uninstalling the Boost app, follow the steps to enable your theme's original search results, as you may have hidden it while using our widget.
Go to Shopify Online Store > Themes > Theme Editor of the theme where you have added this widget.
Navigate to the Template section of your Search page.
Click the eye icon to enable the theme's default Search results.
Click the Save button to save your settings.
Your theme's OS is 1.0 (Vintage theme)
Step 1: Remove features' codes
Follow the below steps to remove the codes for the features you've added to your theme's files.
Collection page with filters
In the Edit code screen of the theme, locate the file collection.liquid in the Templates folder. In this file, search for the following piece of code and delete it:
{% render 'boost-sd-app', type: 'product-filter' %}Also, search for any {% comment %} and {% endcomment %} tags that have been added before and after the original code in your file. These tags should be removed as well.
Click the Save button to save your settings.
Search page with filters
In the Edit code screen of the theme, locate the file search.liquid in the Templates folder. In this file, search for the following code and delete it:
{% render 'boost-sd-app', type: 'product-filter' %}Also, search for any {% comment %} and {% endcomment %} tags that have been added before and after the original code in your file. These tags should be removed as well.
Click the Save button to save your settings.
Instant search widget
When you uninstall the app, the Boost Instant search widget will be automatically removed from your theme, and your theme's original search box and search engine will be restored.
Recommendation widgets
Find the following code for the page in the Templates folder where you displayed Boost Recommendation widgets and delete it. Click the Save button to save your settings.
Page | Original file |
Homepage | index.liquid |
Product page | product.liquid |
Collection page | collection.liquid |
Cart page | cart.liquid |
{% render 'boost-sd-app', type: 'recommendation', widgetId: 'Replace widgetId here' %}In the code above, the 'Replace widgetId here' is the Boost Recommendation's widget ID that you added in the code line.
Example: {% render 'boost-sd-app', type: 'recommendation', widgetId: 'homepage-326800' %}
Step 2: Remove backup file (Optional)
If you created the backup file when you integrated our app to your theme, you need to delete it.
In the Edit code screen theme, under the Templates folder, locate collection.boost-sd-original.liquid and search.boost-sd-original.liquid files (if they exist) and delete them.
Step 3: Delete the Boost app file
Under the Snippets folder, find boost-sd-app.liquid file and delete it.
Note that deleting this file will impact all Boost features, making them non-functional.
You can skip this step if you've already done it before.
Feel free to reach out to our dedicated support team via chat if you have any questions or require additional assistance.