đ The Voice Search feature in Boost AI Search & Discovery allows users to search for products by speaking directly into their device, providing a hands-free and convenient shopping experience. This innovative feature not only improves user engagement but also enhances overall customer satisfaction by making product searches quicker and more intuitive.
â ď¸ This feature only works with Boost AI Search & Discovery V3 and above. To find out which version of our app you are using, please follow this article.
Why Use Voice Search?
Voice Search offers a range of benefits to your customers and your store:
Convenience:
Customers can easily search for products without typing, especially helpful for mobile users or those on the go.Faster Results:
Voice Search reduces the time spent typing, offering quicker access to product listings, improving overall shopping experience.Hands-Free Experience:
Ideal for users who prefer hands-free interaction, Voice Search caters to accessibility needs and offers greater convenience for mobile shoppers.
Requirements
Supported Platforms:
Chrome Browser (Desktop and Mobile)
English language only
Where Voice Search is Available:
Search page
Collection search
Desktop: Instant Search Widget (Overlay fullwidth)
Mobile: Search bar with the return arrow
How to use Voice Search
To enable Voice Search
In our app admin, go to Search > AI-powered Search > Voice Search.
Toggle on Enable Voice Search.
Click Save settings.
Ensure Microphone Access is enabled
In order for Voice Search to function properly, your users must have microphone access enabled on their device. Follow these steps to ensure proper configuration:
Chrome Browser Permissions:
When using Chrome, ensure that users are prompted to allow microphone access when attempting Voice Search for the first time. You can guide users by explaining how to enable microphone access in their browser settings.
Device Settings (Mobile):
On mobile devices, make sure users have granted permission for microphone usage in their deviceâs settings. They can go to Settings > Privacy > Microphone and ensure microphone access is enabled for the Chrome browser.
Test Voice Search on Your Storefront
Once Voice Search is enabled in your Boost admin panel and your microphone settings are configured, it's time to test the feature on your storefront:
Visit Your Storefront:
Navigate to your store's search page, collection page, or any area where Voice Search is implemented.
Activate the Microphone:
Click the microphone icon located next to the search bar. This will activate the Voice Search feature.
Speak Your Query:
Once the microphone is active, speak clearly into your device to search for a product.
Example: Say âblack leather shoesâ or âwireless headphones.â
View Results:
After speaking your query, Voice Search will automatically process your request and display the relevant results on your storefront. You should now see the products or categories matching your spoken query.
Feel free to reach out to our dedicated support team via chat if you have any questions or require additional assistance.