📖 Boost’s TURBO version is our most advanced release yet—built to deliver faster storefront performance, superior customization, and exclusive AI-powered features. Below are the most frequently asked questions to help you understand and manage the upgrade process.
What is TURBO?
What is TURBO?
TURBO is the latest version of Boost AI Search & Discovery, leveraging Server-Side Rendering (SSR) to optimize your storefront’s speed and performance. It is designed to help you sell smarter and convert faster, with powerful new features and enhanced customer experience.
Key Benefits of TURBO:
Exclusive features: Access to Predictive Bundles, Pre-Orders, Back-in-Stock notifications, Smart Styling, and more.
Lightning-fast performance: Improved loading speed and smoother shopping experience.
Free upgrade: No changes to your current subscription or billing.
Ongoing support: Continued updates, security enhancements, and Shopify compatibility.
How do I upgrade to TURBO?
How do I upgrade to TURBO?
Follow these steps to upgrade your store to Boost TURBO:
1. Change the App Version
Go to Account Settings > App Preferences.
Select Boost TURBO as your app version.
Click Upgrade Version to proceed.
2. Upgrade Your Theme
Navigate to Shopify Integration.
Locate the theme you want to upgrade.
If your theme is on Boost Version 3.0:
Click Upgrade in the Actions column and follow the on-screen instructions.
If your theme is on Boost Version 2.0 or 1.0:
You will need to remove the old integration before installing TURBO.
Click Remove to delete the current version (this action cannot be undone).
After removal, click Integrate to set up TURBO for your theme.
3. Review and Customize
Review your upgraded theme.
Customize settings as needed using the Visual Editor and other configuration options.
📌 For detailed instructions, refer to:
Is there any risk in upgrading to TURBO? Can I switch back to the previous version?
Is there any risk in upgrading to TURBO? Can I switch back to the previous version?
Upgrading to TURBO will replace your current theme integration. This process cannot be undone; however, we recommend the following to minimize any risk:
Duplicate your live theme before upgrading (Online Store > Themes > Duplicate).
Test the TURBO version on an unpublished or duplicate theme to avoid disruptions to your live store.
💪 If you decide not to continue with TURBO, you can easily switch back to a previous version via Account Settings > App Preferences, provided you have used it before.
Will my custom settings be preserved when upgrading to TURBO?
Will my custom settings be preserved when upgrading to TURBO?
Your feature settings (e.g., filter trees, synonyms) will remain intact after migration. However:
Recommendation Widgets and Visual Design settings (V3) or Default Theme Settings (V1, V2) will not carry over.
You will need to manually re-add Recommendation Widgets and customize the Widget template to restore your previous layout and design.
To support a smooth transition, we provide:
Prebuilt templates
An enhanced Visual Editor
A brand-new Code Editor
Smart Styling (Fetch styles from a URL)
We recommend reviewing all settings after upgrading and making adjustments as needed.
For additional information on TURBO theme settings, visit:
Theme Settings for TURBO Version
Is there a cost to upgrade to TURBO?
Is there a cost to upgrade to TURBO?
No. Upgrading to Boost TURBO is completely free.
Your monthly billing remains unchanged.
Our goal is to provide you with advanced features and improved performance without additional costs.
How long will Boost support older versions?
How long will Boost support older versions?
Older versions of Boost will continue to function in your store. However:
They will no longer receive new features or improvements.
Our long-term goal is to transition all merchants to TURBO to ensure you can access the latest features and enhancements.
What should I do if I encounter issues after upgrading?
What should I do if I encounter issues after upgrading?
If you experience any issues, please contact our support team via our live chat support.
We provide support across all time zones, with limited resources on weekends.
Common Issues & Troubleshooting
Recommendation Widgets Are Missing
After upgrading, Recommendation Widgets will not be carried over automatically.
Solution: Re-add them via Recommendations > Recommendation Widgets.
Filter Layout Defaults to Vertical
If you duplicate a V3 theme before upgrading, the filter layout will revert to vertical.
Solution: Go to Filter > Filter Layout to change it back to horizontal.
Instant Search Widget (ISW) Disabled
ISW may be disabled after upgrading.
Solution: Go to Shopify Integration > Edit Theme and re-enable the ISW toggle.