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How to apply stop words to the search bar

In this article, we show you how to apply some stop words to the search engine.

Thomas Ta avatar
Written by Thomas Ta
Updated over a week ago

📖 Remove common words from queries to improve relevance and avoid false matches.


Overview

  • Your catalog repeats generic words (e.g., scented, candle, product, the).

  • Searches return too many broad, low‑quality results.

Example: If your store sells only scented candles, add scented and candle as stop words so “vanilla” finds Vanilla Candle, not every product.


Add stop words

  1. From the app’s admin, go to Search > Standard Search > Stop words.

  2. Enter a word, then click + Add.

  3. Click Save stop words to let the engine remove them from search queries.


Delete stop words

  1. From the app’s admin, go to Search > Standard Search > Stop words.

  2. Find the word (use Search stop words if needed) and click the X next to it.

  3. Click Save stop words to completely remove them from your stop words dictionary.


Import and export stop words

Export stop words

1. From the app’s admin, go to Search > Standard Search > Stop words.

2. Click Export under the Stop words heading.

3. In the popup, click Export to download the CSV.

4. Open the file and review it.

Import stop words

  1. Prepare a CSV of the words you want to add. (Download the sample from the Import dialog to see required fields.)

  2. Go to Search → Standard Search → Stop words and click Import.

  3. Click Choose file, select your CSV, then Upload.

  4. Review the detected words and click Import to confirm.

  5. (Optional) Click Import more stop words to add additional files.

  6. Click View all stop words to verify.


Troubleshooting

  1. Relevant items disappeared after adding stop words

    • Remove or adjust overly broad words; then Save stop words and retest.

  2. Import errors

    • Check column headers, quoting, file encoding (UTF‑8), and delimiter as per the sample.

  3. Changes not reflected

    • Confirm you clicked Save stop words and cleared any site/app cache if applicable.


Feel free to reach out to our dedicated support team via chat if you have any questions or require additional assistance.

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