📖 This feature helps control how and when the store data is synced.
Overview
This Overview tab allows you to manually trigger immediate sync in a certain scope.
Sync recent updates
Sync recent update is the process used for updating changes in your product data and some other app settings in general. We trigger this sync automatically (frequency depends on your subscription), so rest assured that your product data is updated all the time.
In the case where you need to see your changes reflected immediately right after changing product data or app settings, please trigger this Sync recent update process. The duration of this sync process is varied depending on the number of products in your store.
Sync multiple language data
Only available for stores using the Multiple language feature.
Please make sure that the Multiple languages/Translation app has been well installed on your theme before proceeding with integration.
The duration for the sync multiple languages feature is long because it will update translations of all products. Therefore, please make all the necessary changes to the products' multiple languages before clicking the Sync button.
Sync multiple currencies data
Only available for stores using the Multiple currencies feature.
If the price on your store is not converting, rounding or displaying correctly, please use the Sync multiple currencies data feature to make it right. Shopify has also recently updated some more attributes to the multiple currencies feature, therefore, if it doesn't work even after syncing, please contact us for manual support at [email protected].
Sync product item custom layout
Only available for stores using custom HTML codes for product item layout
If you're using custom code to modify the display of your product item, you may need to use this sync process to update the product item layout and prevent any unwanted layout issues on your front-end store.
Sync best-selling
Your best-selling product is determined based on the all-time number of orders that include the product. If you have not sold any product yet and selected this sorting option (Best-selling), this will sort your products from Newest to Oldest instead. [Learn more from Shopify article]
Normally, our app shows the sorting order exactly like the orders in your admin. However, if your collection is in Best-selling order, it requires some tweaks to make it work more flawlessly because Shopify does not return the Best Selling ranking like other sorting types, and it requires us to get it by metafield, instead. Please follow exactly the guide below to sync the best-selling order on all the themes that have our app.
Create your Boost All collection in your Shopify admin
From your Shopify admin, create an automatic collection with the details below:
Name: Boost All
Condition: Price is greater than -1
Sort: Best selling
URL and handle: boost-all
(optional) If you want to hide this
from SEO, feel free to follow this Shopify guide.
from your online store, you could un-tick the Online Store in the Collection availability section
Here's an example of this collection:
Sync best selling order with Boost AI Search & Discovery app
Go to the Boost AI Search & Discovery app. Select Sync > Sync Overview from the Cog icon menu.
Select the Sync best selling sorting order option from the sync type drop-down. Select the Sync best-selling sorting order button.
Wait it out a little. The sync duration depends on how many products you've got.
When you're done please check if your sort order is correct. If you need more help please let us know at [email protected]
After following the steps, our sync will be based on the Boost All collection. Please don't change the conditions of this collection or remove it, as our app needs it for the sorting feature to work properly.
Sync Prioritized collections
⚠️ This feature is available for all Boost versions and only when Prioritized collection(s) are set up in the Sync Settings menu.
Overview
This feature is available in the Manual Sync section of the Sync Overview menu. It allows you to give prioritized collections the highest priority in the sync process.
How to use
Go to Sync Overview > Manual Sync in the app admin.
Under the Manual Sync dropdown, select Sync Prioritized Collections.
Click the option > select Start manual sync to begin immediately or Schedule sync to start later.
⚠️ You cannot run Sync Recent Updates while Sync Prioritized Collections is in progress.
Sync schedule
Here are the steps to create a sync schedule.
Go to Sync > Sync Overview
On the Manual Sync section > select the Sync type you'd like to schedule from the dropdown > Click on the Schedule sync button
💡 In the Sync schedule dashboard, On Select the Sync type, you can still edit the Sync type from the dropdown.
3. Set the Start date & Start time for your sync schedule.
4. Click Set sync schedule and you're all set.
Once you have finished setting up a sync schedule, if you'd like to edit it, click Edit sync schedule. To remove it, click Remove sync schedule.
💡 On the Sync status block, you can also see the schedule sync and edit it there by clicking Edit schedule sync.
Sync history
Sync history displays all records of Manual sync, Auto-sync, and Scheduled sync in the last 30 days. A Sync event thumbnail includes:
Sync type
Triggered by Manual sync, Auto-sync, or Scheduled sync
Time of sync event
Sync Duration
Status
Sync settings
Overview
⚠️ This feature only applies for Auto Sync.
Ensure your key products are immediately visible by prioritizing collection syncs in your storefront. Our new feature allows you to select up to 10 collections for priority syncing, ensuring they update swiftly and appear first to your customers.
How to use
To access Boost's Sync settings
From our app admin, go to Sync > Sync settings from the Cog icon menu.
2. Click the Add collection button to select your key collections.
3. From the dropdown, select the collection you'd like to prioritize.
4. Repeat the above steps to add more collections to prioritized syncing.
5. To delete a collection, click the trash bin icon button below the Actions column.
6. Click Save to save your changes.
⚠️
Maximum number of prioritized collections you can add is 10.
Prioritized collections will always sync first during the Sync recent updates event.
Two separate sync histories will track prioritized and standard collections
If you have any questions or need further assistance, please do not hesitate to contact our dedicated support team at [email protected].