📖 Once your theme is published, check that Boost is showing on your storefront. If nothing appears, the App Embed check below solves it most of the time.
Start with the App Embed
Boost only renders on your storefront when its App Embed is turned on in your theme. If nothing is showing at all, check this first.
In your Shopify admin, go to Online Store > Themes.
On your live theme, click Customize.
In the left panel, click the App embeds icon.
Find Boost Core (New) in the list and make sure it is toggled on.
Click Save.
⚠️ You may see two similar App Embeds, Boost Core and Boost Core (New). Only Boost Core (New) gives you current features. If the wrong one is enabled, Boost will not work and you will not see an error message.
⚠️ Check the App Embed on the theme that is actually published. If you set Boost up on a duplicate theme and never published it, your shoppers are still seeing your old theme. Follow You set up on a duplicate theme. Here's how to go live.
Check your storefront
Open your store in a private browsing window so you see it the way a shopper does.
Collection pages: your Boost filters should appear alongside your products.
Search bar: start typing a product name. Boost instant search results should appear as you type.
Search results page: press enter on a search. The results page should show Boost filters and sorting.
Recommendations: if you enabled them, recommendation widgets should appear on your product pages.
If something is still missing
Work through these in order:
Is the feature turned on? Anything you left off during setup will not appear. Go to Shopify Integration, find your theme, click Edit, and check which features are enabled. See Choosing which Boost features to enable on your store.
Has your product sync finished? If your products are still syncing, results can look incomplete. Follow How to use the Sync features.
Is your theme supported? If it is not, Boost does not set itself up automatically and you need to place things manually. Check Check if Boost sets up automatically on your theme.
Try a hard refresh of your storefront, since your browser may be showing a cached version of your old theme.
Feel free to reach out to our dedicated support team via chat if you have any questions or require additional assistance.