Who can subscribe to the new GMV‑based pricing?
Who can subscribe to the new GMV‑based pricing?
Merchants who install Boost on or after October 20, 2025.
I’m on a Legacy plan. Can I switch to the new GMV‑based pricing?
I’m on a Legacy plan. Can I switch to the new GMV‑based pricing?
Not yet. Migration for Legacy plans is planned, but it’s not available right now. We cannot process upgrade requests from Legacy users at this time.
Why don’t I see the new plans in my account?
Why don’t I see the new plans in my account?
If you subscribed before October 20, 2025, you are on a Legacy plan and not eligible for the new pricing yet.
Why do I not receive notification emails from Boost AI Search & Discovery?
Why do I not receive notification emails from Boost AI Search & Discovery?
Boost AI Search & Discovery will send all notification emails to the store owner’s mailbox as a way we protect customer privacy. If you are the store owner and you have never received a notification email, you can consider checking and changing your store owner account email from your Shopify admin. This email address is used to contact you about your Shopify account, and it is separate from the store contact email address that your customers use to contact you.
Do you offer an annual subscription/a one-time payment?
Do you offer an annual subscription/a one-time payment?
Unfortunately, we have not developed either an annual pricing plan or a plan that accepts a one-time payment. If you love to upgrade your free trial to a paid plan, Boost AI Search & Discovery offers a variety of monthly plans so that you can find one that fits the needs of your business.
Do you offer a refund policy?
Do you offer a refund policy?
Yes. We also offer a 21-day free trial so you can evaluate Boost AI Search & Discovery with full support before paying.
App subscription
30-day money-back guarantee: If you’re not satisfied, you can request a refund within 30 days of the app subscription charge.
Most recent billing cycle: If you decide to discontinue, you may request a refund for your most recent app subscription cycle.
What happens when my plan exceeds its GMV limit?
What happens when my plan exceeds its GMV limit?
We’ll notify the store owner via email and in‑app. You can keep using the app; an overage fee applies for the extra GMV: $2 per $1,000 exceeded, capped at the subscription fee of the next tier that matches your new Base GMV.
Can I change packages later?
Can I change packages later?
Yes—provided your new Base GMV is not lower than the GMV limit of the target plan (e.g., Base GMV $110K cannot subscribe to Launch 3 at $50K).
Are add‑ons available under the new pricing?
Are add‑ons available under the new pricing?
No add‑ons are offered under the new pricing.
Does Shopify plan type affect Boost pricing?
Does Shopify plan type affect Boost pricing?
No. Under the new pricing, we don’t distinguish between Shopify Plus and regular Shopify.
Will I lose my settings if my trial ends and I don’t subscribe?
Will I lose my settings if my trial ends and I don’t subscribe?
No worries! Your settings are safe. They'll remain if you decide to subscribe after your trial.
What is GMV? What is Base GMV?
What is GMV? What is Base GMV?
GMV = total sales revenue before discounts, returns, or taxes.
Base GMV = average GMV of the last 3 months; used to assign your plan using store orders.
Feel free to reach out to our dedicated support team via chat if you have any questions or require additional assistance.